Job Description

Responsible for evaluating, designing, coordinating and delivering a comprehensive range of learning and education programs relating to Disability and Absence administration. Assists with the implementation of develop programs and course content to meet the department and client needs.

• Bachelor's degree in Education, Business or related field
• 5+ plus years of professional experience in training.
• Prior work experience employing instructional design principles and practices including adult learning methodology, interactive training and learning design, eLearning design principles, and designing for multi-generational audiences.
• Experience in one of the disciplines below is beneficial:
  • Disability and Absence Management
  • Training - Facilitation
  • Talent Management- Professional Development
  • Consulting - Organizational / Talent Design
• Strong understanding of instructional design and adult learning methods
• Deep understanding of the content and course creation methods
• Experience with third party learning content and ability to integrate into customized learning program to meet internal needs for development of staff
• Knowledge of talent assessment tools and experience conducting group and 1:1 debriefing sessions to explore individual learning opportunities
• Excellent writing, communication and public speaking skills
• Solutions oriented and client focused
• Great interpersonal skills - open, honest and empathetic
• High energy, passion and ability to motivate others
• Strong organizational ability, including time management and project management skills
• Excellent analytical ability
• Ability to learn and use new technologies to design and deliver training
• Position requires some travel
• Maintenance of certification and/or licensing in field; continuing education courses when required
• Must complete continuing education requirements as outlined by Crawford Educational Services

#LI-DV1

• Deliver and/or coordinate consistent high quality training (both on-site and virtual) for new Disability and Leave specialists covering a range of system navigation and end-to-end processes
• Work in conjunction with business unit leaders and HR partners to gain knowledge of learning gaps and conduct initial needs assessment
• Define overall development & learning objectives, design learning path curriculum, identify & curate content.
• Develop teaching aids such as participant and instructor guides, reference works etc. using instructional design and learning methodologies
• Conduct talent assessment debrief sessions supporting individual learning and development
• Upholds the Crawford Code of Conduct

Job Tags

Permanent employment, Work experience placement,

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