Job Description

Billing Clerk – FC Traffic Control

Are you a detail-oriented problem solver who thrives in a fast-paced environment? Do you enjoy working with numbers and ensuring smooth financial transactions? If so, we want you on our team!

Why Join Us?

At FC Traffic Control, we keep things moving—literally! As a Billing Clerk , you'll play a key role in making sure our operations run seamlessly by handling customer billing with precision and professionalism. You'll be the go-to person for invoice management, customer support, and sales order tracking.

What You’ll Do:

Customer Service & Billing Support:

• Be the friendly voice that assists customers with billing questions or disputes.
• Respond to emails and calls, ensuring customer inquiries are handled efficiently.
• Follow up with customers to guarantee their concerns are fully resolved.

Invoice & Sales Order Management:

• Prepare and manage invoices for completed jobs, ensuring accuracy and timeliness.
• Track sales orders from creation to completion, keeping an eye on recurring rentals and billing status.
• Make necessary updates to invoices as needed.

Scheduling & Billing Oversight:

• Use NextService Scheduler to monitor case and task status.
• Keep work organized by labeling tasks as new, ongoing, or completed.
• Ensure billable items are accurately tracked and properly invoiced.

What You Need to Succeed:

• A solid grasp of clerical and administrative tasks.
• Strong written and verbal communication skills.
• Top-notch organizational and time management skills.
• A knack for problem-solving and handling challenges with confidence.
• Proficiency in Microsoft Office 365 (OneDrive, Lists, Teams, SharePoint), Oracle NetSuite, NextService, QuickBooks, or similar software.

 

Requirements:

• Education: High school diploma or equivalent (Associate degree or vocational training preferred but not required).
• Work Environment: Prolonged periods of sitting and working on a computer.
• Physical Ability: Must be able to lift up to 40 pounds as needed.

Why You’ll Love It Here: 

We believe in taking care of our employees, we understand the importance of health and well-being. We offer a partially paid health benefits package, available to you after 60 days of employment that includes health, dental, vision, and life insurance. In addition, we provide paid time off for major holidays, ensuring you have the time to rest, recharge, and enjoy life outside of work. We value employees who aren’t afraid to get their hands dirty and make things happen. With opportunities to grow within our expanding company, you’ll have the chance to advance your career while working in an environment that values hard work, teamwork, and a positive attitude.

Other Great Benefits:

• PTO Package
• Gym Membership Discounts
• Exclusive Employee Travel and Entertainment Perks
• 401-K after one year of employment

Ready to keep the traffic (and our finances) flowing smoothly? Apply today and become part of our dynamic team!

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